End user computing services

EIL’s Project Management services delivers cradle to grave support for end-user computing environments. We have over 15 years of experience in these areas:

Product selection
Total PC lifecycle asset management
Rights-based, end user services

Managed end user computing evaluation

EIL’s advisory services team evaluates and aligns your END USER COMPUTING environment with industry specific best practices. We provide a functional and technical approach to leveraging Digital Enterprise Management capabilities to deliver a consistently excellent end user experience.

End point management to identify IT assets
Alignment between IT asset disposition and service management methods
Evaluate user compute requirements WRT service management model
Recommend adjustments to end user support processes, tools or resource disposition
Desk and remote, end user support, Wireless users access networks
Mobile device asset management ,Identity and access management
Virtual desktop infrastructure ,End user experience monitoring

EIL’s advisory service team evaluates and aligns your end user computing environment. We make use of some of the best, industry specific practices to facilitate this. To ensure an excellent end user experience consistently, we provide both functional and technical approaches. This helps leverage digital enterprise management capabilities.

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IT Device Lifecycle Management

EIL’s IT device life cycle management services ensures that end user computing functions are optimized. This helps extract maximum value from each of the employees, regardless of the device. Emtec provides the following end-user device management services:

Evaluate and prioritize business objectives. This ensures logistical and financial alignment of all procurement services.
Provide necessary logistical support to deploy major technology rollouts. It also aids in expansion of the geographic coverage.
Delivers consistent procurement and installation models across multiple global locations. This is done while remaining compliant with local rules.
Provides resources, technologies and processes required to reduce overall operating costs. This is done to maintain the current technology in use. We facilitate this through our end user device management solutions.

Enables NAID and industry-specific, compliant IT asset disposal. This is done irrespective of the asset location- physical or virtual.

TECHNOLOGIES WE SUPPORT

Microsoft Server, AD, SCCM & SCOM

Microsoft XP – Windows 10, Productivity Applications, I365

Apple Platforms and Operating Systems

Android and Linux Platforms

VMWare

HP, Lenovo, Dell, Samsung & Microsoft End User Devices

All VoIP Networking

Cisco/Any Networks

Wireless Networking

BENEFITS

Proven track record

Our teams currently offer END USER COMPUTING services to over 400,000 users, in over 500 facilities in 17 countries across 4 continents. We deliver results. We guarantee results. Our teams currently offer end-user computing services to over 400,000 users, in over 500 facilities in 17 countries, across 4 continents.

Deep background in end user management

Our 20+ years delivering end user services brings a breadth of experience across multiple business models and technology evolutions. We have 20+ years of expertise in delivering end-user services. This brings numerous experiences across multiple business models and technology solutions.

Flexible delivery models

We evaluate your requirements and tailor an optimized service capability to complete your END USER COMPUTING capabilities – through tools, processes or people. We evaluate your requirements and tailor an optimized service. This will help you complete end-user computing capabilities through tools, processes or people.